Kinn's the Administrative Medical Assistant
by Young, Alexandra PatriciaEdition: 6th
Format: Paperback
Pub. Date: 2007-03-22
Publisher(s): W B Saunders Co
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Summary
The most comprehensive front office medical assisting resource available, Kinn's The Administrative Medical Assistant, 7 th Edition provides unparalleled coverage of the practical, real-world administrative skills essential to your success in the health care office. This thoroughly updated, fully modernized edition combines current, reliable content with innovative support tools to deliver an engaging learning experience and help you confidently prepare for today's competitive job market. Apply what you learn to realistic administrative situations through an Applied Learning Approach that integrates case studies at the beginning and end of each chapter.Study more effectively with detailed Learning Objectives, Vocabulary terms and definitions, and Connections icons that link important concepts in the text to corresponding exercises and activities throughout the companion Evolve Resources website and Study Guide & Procedure Checklist Manual.Confidently meet national medical assisting standards with clearly identified objectives and competencies incorporated throughout the text.Master key skills through step-by-step instructions and full-color illustrations that clarify procedures.Sharpen your analytical skills and test your understanding of important concepts with critical thinking exercises.Understand the importance of patient privacy with the information highlighted in helpful HIPAA boxes. Demonstrate your proficiency to potential employers with an interactive portfolio builder on the companion Evolve Resources website.Familiarize yourself with the latest administrative office trends and issues including the Electronic Health Record.Confidently prepare for the CMA and RMA certification exams with online practice exams and an online appendix that mirrors the exam outlines and provides fast, efficient access to related content. Find information quickly and easily with newly reorganized chapter content and charting examples.Reinforce your understanding through medical terminology audio pronunciations, Medisoft practice management software exercises, chapter quizzes, review activities, and more on the completely revised companion Evolve Resources website.
Table of Contents
| Introduction | |
| Becoming a Successful Student | |
| The Healthcare Industry | |
| Introduction to Medical Assisting | |
| The Medical Assisting Profession | |
| Professional Behavior in the Workplace | |
| Interpersonal Skills and Human Behavior | |
| Medicine and Ethics | |
| Medicine and Law | |
| Administrative Medical Assisting | |
| Computers in the Medical Office | |
| Telephone Techniques | |
| Scheduling Appointments | |
| Patient Reception and Processing | |
| The Office Environment and Daily Operations | |
| Written Communications and Document Processing | |
| Health Information in the Medical Office | |
| Documentation and Medical Records Management | |
| Health Information Management | |
| Privacy and Risk Management | |
| Billing and Coding Procedures | |
| Basics of Diagnostic Coding | |
| Basics of Procedure Coding | |
| Third-Party Reimbursement | |
| The Health Insurance Claim Form | |
| Professional Fees, Billing, and Collecting | |
| Financial and Practice Management | |
| Banking Services and Procedures | |
| Management of Practice Finances | |
| Medical Practice Management and Human Resources | |
| Medical Practice Marketing and Customer Service | |
| Assisting with Medical Specialties | |
| Assisting with Medical Emergencies | |
| Career Development | |
| Career Development and Life Skills | |
| Patients Bill of Rights | |
| Claim Form Comparison Charts | |
| English-Spanish Phrases | |
| Procedure Charting Examples | |
| Glossary | |
| Table of Contents provided by Publisher. All Rights Reserved. |
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