Operations Management for Competitive Advantage
by Chase, Richard B.; Aquilano, Nicholas J.Edition: 10th
Format: Hardcover
Pub. Date: 2004-03-01
Publisher(s): McGraw-Hill College
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Summary
Chase, Jacobs and Aquilano: Operations Management for Competitive Advantage, 11/e (CJA) provides a current and thorough introduction to the concepts, processes, and methods of managing and controlling operations in manufacturing or service settings. The text provides comprehensive coverage, from high-tech manufacturing to high touch services with a balanced treatment. Chase, Jacobs, and Aquilano also thoroughly integrates and discusses current issues such as globalization; supply chain strategy, E-business, and ERP. The concepts are illustrated by using abundant real world examples, articles, illustrations, problems and cases. Technology is integral to the success of this course, as such, CJA also provide students and instructors with an innovative array of leading edge technology learning and teaching tools.
Table of Contents
Section One¿Operations Strategy and Managing Change 1. Introduction to the Field 2. Operations Strategy and Competitiveness /TN2. Learning Curves 3. Project Management Section Two¿Product Design and Process Selection 4. Process Analysis /TN4. Job Design and Work Measurement5. Product Design and Process Selection¿Manufacturing TN5. Facility Layout6. Product Design and Process Selection¿Services /TN6. Waiting Line Management7. Quality Management /TN7. Process Capability & Statistical Quality Control8. Operations Consulting and Reengineering Section Three¿Supply Chain Design Managerial Briefing 9.E-Ops© 9. Supply Chain Strategy 10. Strategic Capacity Management TN10. Facility Location 11. Just-in-Time and Lean Systems Section Four¿Planning and Controlling the Supply Chain Managerial Briefing 12Enterprise Resource Planning Systems12. Forecasting and Demand Management 13. Aggregate Sales and Operations Planning 14. Inventory Control 15. Material Requirements Planning 16. Operations Scheduling TN16. Simulation17. Synchronous Manufacturing and Theory of ConstraintsSUPPLEMENTS A Linear Programming with the Excel Solver B Financial Analysis C Operations Technology APPENDICES A Answers to Selected ProblemsB Uniformly Distributed Random DigitsC Normally Distributed Random DigitsD Areas of the Standard Normal DistributionE Areas of the Cumulative Standard Normal DistributionF Negative Exponential Distribution: Value of e–XG Interest Tables
2. Operations Strategy and Competitiveness /TN2. Learning Curves 3. Project Management Section Two¿Product Design and Process Selection 4. Process Analysis /TN4. Job Design and Work Measurement5. Product Design and Process Selection¿Manufacturing TN5. Facility Layout6. Product Design and Process Selection¿Services /TN6. Waiting Line Management7. Quality Management /TN7. Process Capability & Statistical Quality Control8. Operations Consulting and Reengineering Section Three¿Supply Chain Design Managerial Briefing 9.E-Ops© 9. Supply Chain Strategy 10. Strategic Capacity Management TN10. Facility Location 11. Just-in-Time and Lean Systems Section Four¿Planning and Controlling the Supply Chain Managerial Briefing 12Enterprise Resource Planning Systems12. Forecasting and Demand Management 13. Aggregate Sales and Operations Planning 14. Inventory Control 15. Material Requirements Planning 16. Operations Scheduling TN16. Simulation17. Synchronous Manufacturing and Theory of ConstraintsSUPPLEMENTS A Linear Programming with the Excel Solver B Financial Analysis C Operations Technology APPENDICES A Answers to Selected ProblemsB Uniformly Distributed Random DigitsC Normally Distributed Random DigitsD Areas of the Standard Normal DistributionE Areas of the Cumulative Standard Normal DistributionF Negative Exponential Distribution: Value of e–XG Interest Tables
4. Process Analysis /TN4. Job Design and Work Measurement5. Product Design and Process Selection¿Manufacturing TN5. Facility Layout6. Product Design and Process Selection¿Services /TN6. Waiting Line Management7. Quality Management /TN7. Process Capability & Statistical Quality Control8. Operations Consulting and Reengineering Section Three¿Supply Chain Design Managerial Briefing 9.E-Ops© 9. Supply Chain Strategy 10. Strategic Capacity Management TN10. Facility Location 11. Just-in-Time and Lean Systems Section Four¿Planning and Controlling the Supply Chain Managerial Briefing 12Enterprise Resource Planning Systems12. Forecasting and Demand Management 13. Aggregate Sales and Operations Planning 14. Inventory Control 15. Material Requirements Planning 16. Operations Scheduling TN16. Simulation17. Synchronous Manufacturing and Theory of ConstraintsSUPPLEMENTS A Linear Programming with the Excel Solver B Financial Analysis C Operations Technology APPENDICES A Answers to Selected ProblemsB Uniformly Distributed Random DigitsC Normally Distributed Random DigitsD Areas of the Standard Normal DistributionE Areas of the Cumulative Standard Normal DistributionF Negative Exponential Distribution: Value of e–XG Interest Tables
6. Product Design and Process Selection¿Services /TN6. Waiting Line Management7. Quality Management /TN7. Process Capability & Statistical Quality Control8. Operations Consulting and Reengineering Section Three¿Supply Chain Design Managerial Briefing 9.E-Ops© 9. Supply Chain Strategy 10. Strategic Capacity Management TN10. Facility Location 11. Just-in-Time and Lean Systems Section Four¿Planning and Controlling the Supply Chain Managerial Briefing 12Enterprise Resource Planning Systems12. Forecasting and Demand Management 13. Aggregate Sales and Operations Planning 14. Inventory Control 15. Material Requirements Planning 16. Operations Scheduling TN16. Simulation17. Synchronous Manufacturing and Theory of ConstraintsSUPPLEMENTS A Linear Programming with the Excel Solver B Financial Analysis C Operations Technology APPENDICES A Answers to Selected ProblemsB Uniformly Distributed Random DigitsC Normally Distributed Random DigitsD Areas of the Standard Normal DistributionE Areas of the Cumulative Standard Normal DistributionF Negative Exponential Distribution: Value of e–XG Interest Tables
8. Operations Consulting and Reengineering Section Three¿Supply Chain Design Managerial Briefing 9.E-Ops© 9. Supply Chain Strategy 10. Strategic Capacity Management TN10. Facility Location 11. Just-in-Time and Lean Systems Section Four¿Planning and Controlling the Supply Chain Managerial Briefing 12Enterprise Resource Planning Systems12. Forecasting and Demand Management 13. Aggregate Sales and Operations Planning 14. Inventory Control 15. Material Requirements Planning 16. Operations Scheduling TN16. Simulation17. Synchronous Manufacturing and Theory of ConstraintsSUPPLEMENTS A Linear Programming with the Excel Solver B Financial Analysis C Operations Technology APPENDICES A Answers to Selected ProblemsB Uniformly Distributed Random DigitsC Normally Distributed Random DigitsD Areas of the Standard Normal DistributionE Areas of the Cumulative Standard Normal DistributionF Negative Exponential Distribution: Value of e–XG Interest Tables
10. Strategic Capacity Management TN10. Facility Location 11. Just-in-Time and Lean Systems Section Four¿Planning and Controlling the Supply Chain Managerial Briefing 12Enterprise Resource Planning Systems12. Forecasting and Demand Management 13. Aggregate Sales and Operations Planning 14. Inventory Control 15. Material Requirements Planning 16. Operations Scheduling TN16. Simulation17. Synchronous Manufacturing and Theory of ConstraintsSUPPLEMENTS A Linear Programming with the Excel Solver B Financial Analysis C Operations Technology APPENDICES A Answers to Selected ProblemsB Uniformly Distributed Random DigitsC Normally Distributed Random DigitsD Areas of the Standard Normal DistributionE Areas of the Cumulative Standard Normal DistributionF Negative Exponential Distribution: Value of e–XG Interest Tables
12. Forecasting and Demand Management 13. Aggregate Sales and Operations Planning 14. Inventory Control 15. Material Requirements Planning 16. Operations Scheduling TN16. Simulation17. Synchronous Manufacturing and Theory of ConstraintsSUPPLEMENTS A Linear Programming with the Excel Solver B Financial Analysis C Operations Technology APPENDICES A Answers to Selected ProblemsB Uniformly Distributed Random DigitsC Normally Distributed Random DigitsD Areas of the Standard Normal DistributionE Areas of the Cumulative Standard Normal DistributionF Negative Exponential Distribution: Value of e–XG Interest Tables
14. Inventory Control 15. Material Requirements Planning 16. Operations Scheduling TN16. Simulation17. Synchronous Manufacturing and Theory of ConstraintsSUPPLEMENTS A Linear Programming with the Excel Solver B Financial Analysis C Operations Technology APPENDICES A Answers to Selected ProblemsB Uniformly Distributed Random DigitsC Normally Distributed Random DigitsD Areas of the Standard Normal DistributionE Areas of the Cumulative Standard Normal DistributionF Negative Exponential Distribution: Value of e–XG Interest Tables
16. Operations Scheduling TN16. Simulation17. Synchronous Manufacturing and Theory of ConstraintsSUPPLEMENTS A Linear Programming with the Excel Solver B Financial Analysis C Operations Technology APPENDICES A Answers to Selected ProblemsB Uniformly Distributed Random DigitsC Normally Distributed Random DigitsD Areas of the Standard Normal DistributionE Areas of the Cumulative Standard Normal DistributionF Negative Exponential Distribution: Value of e–XG Interest Tables
SUPPLEMENTS A Linear Programming with the Excel Solver B Financial Analysis C Operations Technology APPENDICES A Answers to Selected ProblemsB Uniformly Distributed Random DigitsC Normally Distributed Random DigitsD Areas of the Standard Normal DistributionE Areas of the Cumulative Standard Normal DistributionF Negative Exponential Distribution: Value of e–XG Interest Tables
B Financial Analysis C Operations Technology APPENDICES A Answers to Selected ProblemsB Uniformly Distributed Random DigitsC Normally Distributed Random DigitsD Areas of the Standard Normal DistributionE Areas of the Cumulative Standard Normal DistributionF Negative Exponential Distribution: Value of e–XG Interest Tables
APPENDICES A Answers to Selected ProblemsB Uniformly Distributed Random DigitsC Normally Distributed Random DigitsD Areas of the Standard Normal DistributionE Areas of the Cumulative Standard Normal DistributionF Negative Exponential Distribution: Value of e–XG Interest Tables
B Uniformly Distributed Random DigitsC Normally Distributed Random DigitsD Areas of the Standard Normal DistributionE Areas of the Cumulative Standard Normal DistributionF Negative Exponential Distribution: Value of e–XG Interest Tables
D Areas of the Standard Normal DistributionE Areas of the Cumulative Standard Normal DistributionF Negative Exponential Distribution: Value of e–XG Interest Tables
F Negative Exponential Distribution: Value of e–XG Interest Tables
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