Introduction to the Series |
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xi | |
Preface |
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xiii | |
Acknowledgments |
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xvii | |
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Rethinking Organization Change |
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1 | (18) |
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The Paradox of Planned Organization Change |
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2 | (2) |
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Making the Case for Organization Change |
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4 | (6) |
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4 | (2) |
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Changing Government Agencies |
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6 | (1) |
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Changing Higher Education Institutions and Nonprofit Organizations |
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7 | (2) |
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9 | (1) |
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Personal Declarations and Points of View |
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10 | (8) |
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10 | (1) |
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11 | (1) |
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Types of Organization Change |
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11 | (1) |
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Levels of Organization Change |
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12 | (1) |
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How Organization Change Occurs |
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13 | (1) |
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The Content and Process of Organization Change |
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14 | (1) |
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14 | (1) |
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The Organizational Model of Choice |
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15 | (1) |
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Organization Change Should Be Data-Based and Measured |
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16 | (1) |
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Planned Organization Change Requires Leadership |
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16 | (1) |
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Planned Organization Change Is Complex |
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17 | (1) |
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17 | (1) |
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18 | (1) |
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A Brief History of Organization Change |
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19 | (24) |
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20 | (3) |
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23 | (3) |
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26 | (2) |
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28 | (2) |
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30 | (2) |
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32 | (2) |
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34 | (2) |
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The Managerial Grid and OD |
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36 | (2) |
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Coercion and Confrontation |
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38 | (2) |
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40 | (2) |
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42 | (1) |
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Theoretical Foundations of Organizations and Organization Change |
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43 | (20) |
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43 | (2) |
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Characteristics of Open Systems |
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45 | (4) |
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Organization Change Is Systemic |
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49 | (2) |
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Toward a Deeper Understanding of Organization Change |
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51 | (2) |
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Capra's Three Criteria for Understanding Life |
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53 | (5) |
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Implications for Organizations and Organization Change |
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58 | (5) |
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The Nature of Organization Change |
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63 | (20) |
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64 | (3) |
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67 | (3) |
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Revolutionary Change: Case Example |
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70 | (2) |
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Evolutionary Change: Case Example |
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72 | (10) |
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The Tools for Assessment and Ratings |
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75 | (5) |
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Data Summary of the Firm's Partners |
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80 | (1) |
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81 | (1) |
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82 | (1) |
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Levels of Organization Change: Individual, Group, and Larger System |
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83 | (38) |
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Change in Organizations at the Individual Level |
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84 | (8) |
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Individual Responses to Organization Change |
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92 | (5) |
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Change in Organizations at the Group Level |
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97 | (5) |
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Group Responses to Organization Change |
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102 | (2) |
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Change in Organizations at the Larger-System Level |
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104 | (7) |
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System Responses to Organization Change |
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111 | (3) |
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114 | (7) |
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Organization Change: Research and Theory |
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121 | (22) |
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Reviews of Organization Change Research |
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121 | (6) |
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More Recent Approaches to Research and Theory |
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127 | (4) |
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The Shift From ``Normal'' Science |
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127 | (2) |
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The Organizational Change Research Theory of Porras and Colleagues |
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129 | (2) |
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131 | (1) |
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Organization Change Theory |
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132 | (7) |
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Current Thinking Regarding Organization Change and Theory |
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139 | (2) |
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141 | (2) |
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Conceptual Models for Understanding Organization Change |
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143 | (32) |
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144 | (2) |
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Process: How to Change-A Theoretical Framework |
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146 | (4) |
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Process: How to Change-Practice Frameworks |
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150 | (6) |
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Mini-Theories Related to Organization Change |
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156 | (8) |
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156 | (2) |
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158 | (3) |
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The Larger-System Emphasis |
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161 | (3) |
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164 | (1) |
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The Content and Process of Strategic Change in Organizations |
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164 | (4) |
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Strategies for Effecting Change in Human Systems |
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168 | (4) |
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172 | (3) |
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Integrated Models for Understanding Organizations and for Leading and Managing Change |
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175 | (20) |
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What Is an Organizational Model? |
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176 | (1) |
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Why Use an Organization Model? |
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177 | (2) |
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Organization Models and Organization Change |
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179 | (12) |
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180 | (3) |
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The Nadler-Tushman Congruence Model |
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183 | (5) |
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Tichy's TPC (Technical, Political, Cultural) Framework |
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188 | (3) |
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A Comparison of the Three Models |
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191 | (1) |
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192 | (3) |
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The Burke-Litwin Causal Model of Performance and Change |
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195 | (22) |
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195 | (3) |
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198 | (11) |
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Transformational and Transactional Dimensions |
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201 | (8) |
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Support for the Model's Validity |
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209 | (6) |
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The Influence of the External Environment |
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210 | (1) |
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The Transformational Factors |
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211 | (1) |
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The Transactional Factors |
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212 | (3) |
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215 | (2) |
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Application of the Burke-Litwin Model |
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217 | (22) |
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Case 1: Dime Bancorp, Inc. |
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217 | (9) |
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Case 2: British Broadcasting Corporation (BBC) |
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226 | (12) |
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238 | (1) |
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Leading Organization Change |
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239 | (34) |
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240 | (2) |
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242 | (1) |
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Toward Further Definition |
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242 | (4) |
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Phases of Organization Change and the Leader's Role |
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246 | (24) |
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247 | (10) |
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257 | (3) |
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Postlaunch: Further Implementation |
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260 | (6) |
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266 | (4) |
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270 | (3) |
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Organization Change: Epidemics, Integration, and Future Needs |
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273 | (24) |
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274 | (5) |
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Applying the ``Tipping Point'' Principles to Planned Organization Change |
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279 | (4) |
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Changing the Organization |
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283 | (4) |
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Organization Change: What We Need to Know |
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287 | (6) |
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293 | (2) |
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295 | (2) |
Appendix: Annotated Bibliography |
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297 | (6) |
References |
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303 | (14) |
Index |
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317 | (9) |
About the Author |
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326 | |